System Admin

Job description

• Provide technical and developer support to customers using Cloud Platform products, solutions, and APIs
• Identify and document product bugs and feature requests and work with internal support teams as well as customers to implement effective solutions
• Work closely with internal support teams to improve cloud products at a senior level, suggesting and making changes to the product code
• Provide assistance and guidance to users through public forums

Job Requirements

• Strong knowledge of Linux/UNIX and Windows Server
• Familiarity with shell scripting
• Familiarity with multitasking and multiprocessing
• Strong understanding of administration (user accounts, permission models, access control)
• Familiarity with networking (NAT, firewalls, basic routing, load balancing, etc.)
• Experience troubleshooting Linux performance (CPU, memory, I/O)
• Strong troubleshooting skills and familiarity with common Linux troubleshooting tools (vmstat ,iostat, lsof, strace, etc.) including the ability to read and understand logs and stack traces.
• Familiarity with SQL (any dialect)
• Familiarity with cloud computing
• Understanding Virtualized Environment
• 3 years of industry experience in software development, systems integration or systems
• Excellent Written and verbal communication skills in Japanese to communicate with Japanese premium customers and partners logically. JLPT level 1.